Security Operations Centre (SOC) Operator £13.00 per hour Holborn | Wilson James Posted 2 weeks ago | Ref: SOCF113-Dec18

Wilson James are looking to recruit a Security Operations Centre (SOC) Operator based in Holborn, London for an established media centre.

Role: Security Operations Centre (SOC) Operator            

Location: Holborn, London         

Hours:  Permanent, Full Time, 42 hours per week, 4 on 4 off, Days & Nights.      

Salary:  £13.00 per hour              

Benefits:   Annual leave entitlement, auto enrolment pension scheme, death in service


Job Reference: SOCF113-Dec18

The closing date for applications for this role is: Monday 7th January 2018

 Key responsibilities:

-To proactively monitor all systems in the Southern Security Operations Centre (SOC) by ensuring all alarms/alerts are responded to in timely manner and subsequent actions taken as appropriate.

-Report faults to nominated vendor. Respond to all alarms and record results/actions.

-To work closely with the Northern control room to ensure consistent delivery of service by provide necessary support as required. This includes taking over the Northern control room functions in an event of major incidents. 

-To monitor all Satellite sites under the SOC remit by ensuring all alarms are responded to and appropriate actions taken as per the escalation process.

-To be proficient to operate all system particularly for investigation for alarm activations and escalation. 

-To record daily events in appropriate logs. This includes logs such as the DOB, Issued Access Cards, Lost Property. This list is not exhaustive, as there will be other documents to manage and administration for.

-To conduct daily checks of all systems and ensure all faults are recorded and escalated as per the process.

 -To communicate effectively at all levels throughout the shift providing accurate information to Staff/Visitors and timely responding to all requests verbally/written in a professional manner

-Ensure all CCTV cameras are checked on a daily basis, checking for deviation of original position, clarity of image and loss of image and playback on all NVR. Conduct weekly playback checks for all cameras. 

-Asset check on keys and issued kit such as radios, ensuring signatures have been obtained and ensuring a timely return of such items if issued. Highlight all issues to the SOC Supervisor.   

-Complete the Handover and checklist in readiness for oncoming shift, ensuring all tasks have been completed and fully checked, documented and updated. Ensure messages for on coming teams are communicated on the Handover. 

-To assist SOC Supervisor with Security investigations by interrogating access control and CCTV data.

Key skills/ experience required:

-SIA Door Supervisor Licence

-SIA CCTV Licence

-First Aid trained

-Previous SOC/Control Room experience.

Wilson James is a leading security, construction logistics and aviation services provider with more than 4,000 employees. With in-depth sector and service expertise we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries.

Wilson James are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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